How to reach us
If you have questions about our reviews, suggestions for new content, or have spotted an error in any data point, drop us a line through the channels below. We typically reply within 24 hours on business days. To preserve fully objective, independent editorial work, we do not accept promotional outreach of certain types — please respect this policy.
Email contact
For editorial questions and feedback: [email protected]. For partnership inquiries: [email protected]. For press: [email protected]. We respond to all emails within 24-48 hours, with weekend traffic running slightly slower than weekday.
Fireball Casino support directly from the casino
Important note: this site does NOT provide player customer service. If you have account, deposit, withdrawal or specific game issues, contact Fireball Casino's official support channels directly. The casino provides 24/7 live chat from the main dashboard, email support at [email protected], and phone access for VIP-tier players on the Gold tier and above.
- 24/7 live chat on the official site — fastest channel
- Email support — 4-hour average response time
- Phone contact — Gold VIP tier and above only
- Hungarian-language support between 8:00 and 22:00 local time
Methodology feedback
If you believe a review contains inaccurate information or needs an update, please let us know. We take every such note seriously and review the affected page within 7 business days. Confirmed errors are corrected immediately, and we maintain a public update log for transparency about what changed and when.
Contact FAQ
Where should I write if I have a Fireball Casino account issue?
Contact the casino's official support directly. The 24/7 live chat is fastest (2-minute average response), or email [email protected].
How long does it take to get a reply to editorial email?
Within 24 hours on business days, 48 hours on weekends. Complex methodology questions may need up to 3-4 business days for a full response.
Can I submit feedback on the reviews?
Yes, and we encourage it. If you spot an error or outdated info, email editorial@ and we will review the page within 7 business days.
Have a question?
Send feedback to [email protected]. For casino account questions, please contact the official Fireball Casino support team.
Visit the casino